Universal Remote Control Inc. (URC), a world leading innovator and manufacturer of smart control and home automation solutions, have recently announced that they won two awards at the 2017 Stellar Services Awards, which took place at the very end of the past year.
Run by Residential Services, a leading magazine for custom home entertainment, automation security design and installation professionals, the Stellar Services Awards have been running since 2013. They are designed to honour manufacturers and distributors for their exceptional customer service, communication, sales and marketing support, training programs, warranty policies, and websites.
Companies entering the awards are posted online by Residential Services where they can be voted for by the magazine’s readers in a variety of categories. The top three vote getters in each of those categories are then the recipients of prestigious platinum, gold and silver awards, respectively.
At the 2017 awards, URC’s dealer portal achieved the top level platinum award in its category and the company’s training programs took home a gold award. The company were rightly proud of the awards they took home and URC’s director of training and technical support, Russ Hoffman, explained the philosophy which he believes helped them to their success:
‘We are truly committed to providing exceptional service and support for URC consumers, dealers and integration partners…Our training programs and online portal are designed to deliver comprehensive education and resources to our global network of systems integration professionals.’